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National Privacy Principles
Nationwide Recruitment is committed to complying with the Privacy Amendment (Private Sector) Act 2000 and the privacy provisions of all applicable legislation.
The Privacy Amendment (Private Sector) Act 2000 regulates the way private sector organisations (including contract and recruitment agencies) can collect, use, keep secure and disclose personal information. Nationwide Recruitment is committed to protecting the privacy of personal information and we have outlined what type of information we retain and the purpose for which we use this information.
The policy also covers personal information that we have sourced from third parties.
Type of Personal Information Held
Personal information that we collect and hold usually falls into the following categories:
- Candidate Information submitted and obtained from the Candidate and other sources in connection with applications for work
- Work performance information
- Information about incidents in the workplace
- Staff information
- Information submitted and obtained in relation to absences from work due to leave, illness or other causes
- Information obtained to assist in managing client and business relationships
Purposes for which we hold Personal Information
- Placement Operations
- Recruitment Services
- Client and business relationship management
- Deduction of monies for Child Support obligations
We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose.
In some cases we may only disclose information with your consent. We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.
We may contract out of services to external agents from time to time such, for example, computer and IT projects. Our contractors may see some of your personal information.
Nationwide Recruitment may save any email that you send under the following circumstances:
If Nationwide Recruitment believes that it has a legal requirement to do so;
Where an individual has sent resumes (or associated personal information) to Nationwide Recruitment for the primary purpose of seeking Nationwide Recruitment’s assistance in gaining employment and/or training (recruitment and career services);
Where the content of the email is suspected to threaten security or is in breach of Nationwide Recruitment’s policies and/or standards.
Inquiries and Complaints
You can make further inquiries or complaints about our privacy policies to our Privacy Coordinator whose contact details are:
Name: Mark Jensen
26 Hector Street
Osborne Park WA 6017
Phone: (08) 9244 8055
Fax: (08) 9244 8066
Subject to some exceptions that are set out in the National Privacy Principles, you can gain access to the personal information that we hold about you.
We do refuse access if it would interfere with the privacy rights of other persons, or if it is in breach of any confidentiality that is attached to that information.
If you wish to obtain access to your personal information you should contact our Privacy Coordinator. You will need to be in a position to verify your identity.
You should anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information in order to determine what information may be provided. The Privacy Amendment [Private Sector] Act 2000 provides that a company may require the applicant to meet the reasonable costs of providing this access. Our company’s charge for this service is $40.00. This fee covers our costs to locate, access and copy your information.
If the granting of access results in the identification of information that is not accurate, complete or up-to-date, generally, we will make corrections to the information.
We will respond to the request as quickly as possible, but not more than 14 days after the request has been made.
The objective of this policy is to outline Nationwide Recruitment’s commitment to ensuring the adherence of the National Privacy Principles established by the Privacy Amendment (Private Sector) Act 2000.
National Privacy Principles
The ten National Privacy Principles (NPPs) that Nationwide Recruitment adheres to are briefly summarised below.
NPP 1 - Collection
Collection of personal information must be fair, lawful and not intrusive. A person must be told the organisation’s name, the purpose of collection, that the person can get access to their personal information and what happens if the person does not give the information.
NPP 2 - Use and Disclosure
An organisation should only use or disclose information for the purpose it was collected unless the person has consented, or the secondary purpose is related to the primary purpose and a person would reasonably expect such use or disclosure, or the use is for direct marketing in specific circumstances, or in circumstances related to public interest such as law enforcement and public or individual health and safety.
NPP 3 - Data Quality
An organisation must take reasonable steps to make sure that the personal information it collects, uses or discloses is accurate, complete and up to date.
NPP 4 - Data Security
An organisation must take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access modification or disclosure.
NPP 5 - Openness
An organisation must have a policy document outlining its information handling practices and make this available to anyone who asks.
NPP 6 - Access and Correction
Generally speaking, an organisation must give an individual access to personal information it holds about that individual on request.
NPP 7 - Identifiers
Generally speaking, an organisation must not adopt, use or disclose an identifier that has been assigned by a Commonwealth government ‘agency’, such as a Tax File Number, Medicare Number or Drivers Licence Number.
NPP 8 - Anonymity
Organisations must give people the option to interact anonymously whenever it is lawful and practicable to do so.
NPP 9 - Transborder Data Flows
An organisation can only transfer personal information to a recipient in a foreign country in circumstances where the information will have appropriate protection.
NPP 10 - Sensitive Information
An organisation must not collect sensitive information unless the individual has consented; it is required by law – or in other special circumstances, for example, relating to health services provision and individual or public health safety.
Nationwide Recruitment only seeks to collect sensitive information when it is necessary for a client assignment. In such cases, we would only do so with the consent of a candidate or contractor, or if required by law if necessary in connection with a legal or equitable claim.
The handling of personal information is of extreme importance to Nationwide Recruitment. We have trained our Consultants and built our systems with quality controls to ensure we handle personal information with confidentiality and care.
If a candidate or a contractor has a complaint about how our company is handling their personal information they should direct that complaint to our Privacy Co-coordinator. We will respond to the complaint as quickly as possible but not more than 28 days after the complaint has been made.
If they are not satisfied with the response or outcome of that enquiry, they should raise the complaint and our response to it with the Office of the Federal Privacy Commissioner. The Office is located at Level 8, Piccadilly Tower, 133 Castlereagh Street, Sydney, NSW, 2000 (Telephone Number 1300 363 992).
The Federal Privacy Commissioner, who is also the Code Adjudicator, is responsible for accepting, investigating and making a decision on a complaint under the Recruitment Industry Privacy Code.
This Privacy Statement may be updated from time to time. We encourage you to check this Privacy Statement regularly.